Frequently asked questions - Scoundrel

Szelma

01

Cork fabric

Yes, but it is not the same cork as from wine bottles. The cork fabric is made of cuttings from the production of corks. These scraps are glued to the fabric (e.g. cotton) with a special non-toxic glue. Thanks to the thin layer of cork, the fabric is flexible and does not wear out. However, it retains the water resistance of the cork, its lightness and unique appearance.

Cork fabric is different from wine bottle corks or cork boards. It does not crumble and can be freely bent. Sometimes clothes, umbrellas, shoes, wallets and handbags are made of it.

The natural fabric (light beige) is characteristically soft, slightly suede to the touch.

Other fabrics are coated with a dye, which makes it a bit rougher, but also very pleasant to the touch.

The insides of our belts are filled with a special foam that makes them soft and comfortable.

It is best to use soapy water and clean the fabric with a cloth. Strong, corrosive detergents are not recommended. Act gently but firmly - just like in life 😉

02

Supply

We usually ship on the same or next business day. Shipments in Poland usually take one day to reach you.
Foreign shipments are sent via Poczta Polska and in about a week to reach the recipient in Europe. If the road is longer, they need even two or three weeks depending on the place they are to reach.

You can, sure. In Krakow, we are in Bad Idea Studio on ul. Narzymskiego 9.

Please contact us to arrange a pickup.

We only ship during the week, but don't worry - the package can arrive at the weekend. We like Inpost a lot in this respect.

03

Your order

Finished products are in stock with us. Our guess is that you would like to receive it as soon as possible so we will send it as soon as payment is processed.

If a product is temporarily unavailable - write to us to find out when it will be available.

Our e-mail address is at your disposal - [email protected]
Describe the matter in detail and we will try to help as soon as possible.

As soon as the package leaves us, you will receive an email with a message. We also allow you to track shipments so that you can easily track them

You have two weeks to test our straps. However, if for some reason you do not like them or you find that you are abandoning the photo for good, you can send them back to us and we will refund your money. You don't have to give a reason for your decision (but we'll be glad to know if we can improve something anyway).

Write an email to [email protected] and send the package to our store.

Bad Idea Studio
ul. Narzymskiego 9
31-463 Krakow

04

Payment

We make payments via Payments 24 and Paypal. But you can also make a transfer directly to your account

92 1140 2004 0000 3702 6667 3771

We recommend that you write an email just in case - [email protected]

Yes. Provide the invoice details in the order fulfillment form and we will send the invoice by e-mail. In case this does not happen - write to us at [email protected] with the order number.

Yes, all prices listed in our store are already including VAT (23%).